Coaching with Ken Refund Policy

No Contract No Service

Every Coaching with Ken client is required to sign the Coaching Contract agreement that they receive in their welcome email. Failure to do so with 5 (five) business days will result in a full refund.

72 Hour Money Back Guarantee

As a client, if for any reason you decide to terminate services after you have returned the coaching contract, if it is within the first 72 hours you will get a full refund no questions asked. In such a case email Ken@lifewithken.com with the subject line: 72 Hour Refund. Explain that you would like your money back and you will receive a follow up email with further instruction. Refunds can take up to 2-3 weeks to process.

Intra-Coaching termination

The client has the right to cancel coaching services at their discretion. If they decide to do so after the 72-hour guarantee period, the most they can get back is 50% of what they paid. That percentage decreases in relation to the time left in their coaching program. Below is a chart explaining the refund percentages in relation to time left in coaching:

Coaching ProgramNumber of weeks LeftRefund Percentage
Coaching with Ken Class A or B 8 Week Program7-6 weeks of coaching left (client is in either their first or second week)50%
Coaching with Ken Class A or B 8 Week Program5-4 weeks of coaching left (client is in either their third or fourth week)33.32%
Coaching with Ken Class A or B 8 Week Program3-1 week of coaching left (client is in either their fifth, sixth, or seventh week)12%
Coaching with Ken Class A or B 8 Week ProgramLess than 1 week of coaching left0%
Coaching with Ken Class A or B 6 Week Program5-4 weeks of coaching left (client is in either their first or second week)50%
Coaching with Ken Class A or B 6 Week Program3-1 week of coaching left (client is in either their third, fourth, or fifth week)20.23%
Coaching with Ken Class A or B 6 Week ProgramLess than 1 week of coaching left0%
Coaching with Ken Class A or B 4 Week Program3 weeks of coaching left (client is in their first week)50%
Coaching with Ken Class A or B 4 Week Program2-1 week of coaching left (client is in either their second or third week)24.97%
Coaching with Ken Class A or B 4 Week ProgramLess than one week of coaching left0%

Refunds do not include any taxes or fees incurred at time of original purchase.